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Does Online Therapy Work as Well as “Real” Therapy?

Your Therapist Friend
3 min readMay 7, 2020

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Video chatting with your therapist may feel strange at first, but that doesn’t mean it’s not helping your mental health.

Photo by Content Pixie on Unsplash

Online therapy — also known as teletherapy, video therapy, telemental health, telebehavioral health, telepsychiatry and many other names — has been around for a while, first seeing a rise in popularity and usage by mental health professionals in the early 2000s. Prior to COVID-19, this technology was especially useful for serving people living in rural areas or with mobility issues that made seeing a therapist in-person difficult.

Telemental health has gotten a bad reputation in the past for being less effective or therapeutic than “normal” or “real” in-person therapy, despite research demonstrating that telepsychiatry can be even more effective than in-person therapy in some cases.

Why Online Therapy Has a Bad Rep

Prior to the pandemic, the majority of people who saw therapists online did so through an app like Better Help or Talkspace. These apps pair you up with a therapist based on a questionnaire that you fill out when you sign up for the service. Although you can ask for a new therapist if you don’t like the one they pair you with (Betterhelp) or the three they give you the option of choosing from (Talkspace), in general, the client…

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Your Therapist Friend
Your Therapist Friend

Written by Your Therapist Friend

Kayla Lane Freeman — Licensed therapist answering the internet’s questions about mental health, relationships and how to be in therapy

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